Enterprise Service Program (ESP) is a consulting service program offered to assist customers to obtain the highest return on investment from their software solution and GIS implementation. The program includes, but is not limited to, the following elements:
- Technical Specialist— Every account not only has a regional account manager, but also a technical specialist geared towards the needs of your unique account.
- GIS environment analysis—Spatial Wave’s ESP will simplify the upkeep of your GIS technical environment.
- Service Points —The flexible spending program allows points to be used for a corresponding value of any combination of project development, consulting services, advanced support services, and training.
- Yearly account summit—This annual meeting will be held at Spatial Wave’s headquarters or onsite. The attendees will be those working the closest to your account, as well as project and account managers from Spatial Wave.
- Special Webinars—Links to exclusive Webinars that give you tips on our products, new developments in the world of GIS that affect you, and other business related topics.
Changes can be made to the program to accommodate your varying needs. These will be discussed on a case per case basis.
ESP is a flexible and affordable program which is backed by experts with many years of experience in implementing GIS technology solutions in the water and wastewater industry. To learn about Spatial Wave’s ESP Program Elements, use the contact form below to request more information from Spatial Wave’s sales team.
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